FREQUENTLY ASKED QUESTIONS
Product Information:
What ingredients are used in your candles?
Our candles are made using 100% natural soy wax and lead-free pure cotton wicks and infused with premium essential oils for a clean and long-lasting burn.
Are your products cruelty-free and eco-friendly?
Divina Flos products are cruelty-free, eco-friendly, and made with sustainable practices.
Do you offer any customization options or special editions?
Yes, we do offer customization options and special edition products based on availability. Please get in touch with our team here to know more about the details.
Fragrance Details:
What scents are available?
Our collection features a variety of captivating scents, including soothing florals, invigorating citrus blends, warm spices, woody, and earthy fragrances. For more details please refer to the scents options available with every product. Select the one of your choice.
Usage and Care:
How do I use your candles or wax fragrance tablets? Are there any safety tips I should be aware of? And How long can I expect your candles to burn?
Please click here to learn the detailed care tips for our candles.
Customer Support:
How can I contact your customer support team if I have questions or issues?
Our customer support team is available to assist you with any questions or issues you may have. You can reach us via email at divinaflosco@gmail.com or through our contact form on the website.
Sustainability and Ethics:
What sustainability practices does your company follow?
At Divina Flos, we are committed to sustainability and ethical practices. Our products are made with renewable soy wax and eco-friendly packaging.
Are your products ethically sourced and produced?
We prioritize ethical sourcing and production methods, ensuring fair wages and working conditions for all involved in the creation of our products.
Promotions and Discounts:
Do you offer any special deals for first-time customers or bulk orders?
We regularly offer promotions and discounts to our customers, including special deals for first-time customers and bulk orders. Sign up for our newsletter to receive exclusive offers, updates on new products, and more.
Follow us on social media Instagram and Facebook to stay informed about our latest promotions and discounts.